Customer Relations

TCH Head Office

123056, Moscow,
59, build. 1 Bolshaya Grouzinskaya str.
Phone: +7 (495) 788-12-14, 232-35-40, fax + 7 (499) 254-69-00
Location map
Commercial Contracts Support Department +7 (495) 788-12-23 do@tch.ru
Sales Department + 7 (495) 788-12-15 ko@tch.ru

TCH Leningradsky Prospect Office

125040, Moscow,
15/18, Leningradsky prospect
Phone: +7 (495) 660-19-71
Mail deliveries should be addressed to TCH Head Office
Location map
Department of Accreditation +7 (495) 660-19-80 oaa@tch.ru
Reservation Systems Department +7 (495) 660-19-72
 smirnova@tch.ru
Agency Audit and Reporting Department +7 (495) 660-19-71 # 169/173/179 otchet@tch.ru
Technology Department +7 (495) 660-19-74 info@tch.ru
Quotas & Ticket Forms Department +7 (495) 660-19-79 obsotkp@tch.ru
tel/fax +7 (495) 660-19-84  
Plastic Card Department +7 (495) 660-19-77
 orpk@tch.ru
IT Centre    
Issues relating to conclusion of Service Agreements and access to TCH Information System +7 (495) 660-19-73 gromova@tch.ru
24/7 technical helpdesk for users of My Account on TCH's website    
For questions about My Acccount software and hardware systems, please contact 24/7 Client Support at: +7 (495) 788-12-22 support@tch.ru
Schedule & Tariffs Centre (STC)    
Airline Schedule Management +7 (495) 660-34-05 rds0@tch.ru
Passenger Fares Registration +7 (495) 660-34-06 tarif2@tch.ru
Coding Support and Updating +7 (495) 660-34-09 licen1@tch.ru
Fees & Charges for Ground Handling +7 (495) 660-34-07 sbor@tch.ru
STC Notification System +7 (495) 660-34-09 licen1@tch.ru
STC Exchange Files +7 (495) 660-34-04 oss@tch.ru
STC Contract Support +7 (495) 660-34-08 crtinfo@tch.ru
STC Fax +7 (495) 660-34-03  
Statistics and Economic Research Centre    
Contracting and Russian civil aviation statistics services +7 (495) 660-33-81 otdsta@tch.ru
 

TCH Accountable Stock Warehouse

Moscow,
7 Vtoroy Khoroshevsky proezd
Mail deliveries should be addressed to TCH Head Office
Location map

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